If you want to add the production file link from Customily inside the order confirmation email your customers will get once they place an order, you just need to edit the template that Shopify uses to create those emails. For more information on this, we’d recommend you read the following articles:

  • How to Customize Shopify Email Notifications for Clients
  • Edit notification templates

    There you’ll find all the information you need to know on how to properly edit Shopify’s email template.

    Customily stores the production file URL in the order properties, so you can easily access it through the line item properties. In this case, the specific property for the production file is called "_customily-production-url".
    Here’s an example of how you would use it in the order confirmation email template from your store:
{% if line.properties['_customily-production-url'] != blank %}
 Your production file
{% endif %}
Once you copy this, a link to download the production file will be added to the order confirmation email!
Important notice!
Please note the email confirmation template may vary from store to store. You have to find the line in your Shopify template where the product item is inserted and add the production file URL in the right place.


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