On the dashboard, left of the screen, you will find Orders. There you can check all your recent orders of your personalized products. This feature is currently on BETA, which means there are still improvements.
You can use it to check your recent orders.
If you have any suggestions to improve this new feature or ideas for new ones, you can always access our Canny portal to let us know!
Orders Manage Dashboard
Here you will see the list of your recent orders with Customily, with the following information:
Preview of the product
Date of purchase
Name of the product
Name of the customer
Link to the corresponding Print File
Name of the fulfillment company (or if its manual)
By default, it will show you the orders for the current month. You can change to a previous month to see old orders.
You can click on EXPORT CSV to download all the information to your computer. You can also use the search bar to look for a specific order.
If you click on the production file link, it will take you to it directly, so you can download it or share it.
Modify An Order Or Generate A New Print File
It will take you to the following screen:
From here, you will see the preview of the product again, with the options your customer selected for the order.
Just pick the new options and then click on GENERATE NEW PRINT FILE. When it's ready, you will be able to download it from the link that appears above the button.
It will also show you the date of the last generated print file, so you can track if it's the original one or if it has already been modified.