On the dashboard, left of the screen, you will find Orders. There you can check all your recent orders of your personalized products. This feature is currently on BETA, which means there are still improvements.

You can use it to check your recent orders.

fotos lindas usar.png

Customilytip 📝

If you have any suggestions to improve this new feature or ideas for new ones, you can always access our Canny portal to let us know!


Orders Manage Dashboard

When you click on orders, you will access the orders dashboard.

Here you will see the list of your recent orders with Customily, with the following information:

  • Preview of the product

  • Order number

  • Date of purchase

  • Name of the product

  • Name of the customer

  • Quantity

  • Link to the corresponding Print File

  • Name of the fulfillment company (or if its manual)

By default, it will show you the orders for the current month. You can change to a previous month to see old orders.

You can click on EXPORT CSV to download all the information to your computer. You can also use the search bar to look for a specific order.

dashboard wirth cute colos.png

If you click on the production file link, it will take you to it directly, so you can download it or share it.

print file choose.png

Captura de pantalla 2023-07-20 130555.png


Modify An Order Or Generate A New Print File

If your customer needs to change the personalization, search for the order on your dashboard and click on it.

Screenshot 2023-07-21 at 14.53.44.png

It will take you to the following screen:

Captura de pantalla 2023-07-20 125609 (1).png

From here, you will see the preview of the product again, with the options your customer selected for the order.

Just pick the new options and then click on GENERATE NEW PRINT FILE. When it's ready, you will be able to download it from the link that appears above the button.

preview link.png

It will also show you the date of the last generated print file, so you can track if it's the original one or if it has already been modified.







Was this article helpful?

0 out of 0 found this helpful
Have more questions? Submit a request