If your design requires a high-quality print, you can set a minimum width and height (in pixels) for any image shoppers upload. This ensures the image won’t appear blurry or pixelated when printed.

If a shopper tries to upload an image smaller than the minimum size you set, they’ll see an error message prompting them to upload a larger file.
image doesnt meet resolution.png

Adding a minimum required size for image uploads

  1. Go to your Option Sets panel and select the set you want to edit.

  2. Click on the Image Upload Option you want to edit to expand its settings.
    expand photo option.png

  3. Find the “Minimum image size” section and enter the minimum width and height in pixels.
    min image width and height.png

  4. Save your changes.

How to Know What Minimum Size to Use

For most print products, aim for at least 150 DPI (dots per inch) to ensure good print quality. You can calculate the minimum pixel dimensions like this:

Photo Print Width in inches × DPI = pixel width  
Photo Print Height in inches × DPI = pixel height 

Example:

  • An 8×10 inch print at 150 DPI would need at least 1200×1500 px.

Here’s a quick reference guide:

Photo Print Size (inches)MinPixels @150 DPIMin Pixels @300 DPI
5x7750x10501500x2100
8x101200x15002400x3000
12x161800x24003600x4800
16x202400x30004800x6000
20x243000x36006000x7200

Keep in Mind

Setting very high pixel requirements may cause shoppers’ uploads to be rejected, especially if they’re uploading from mobile devices.

 

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