Text box
Last updated: October 23, 2026
Text boxes let you add text to your designs, whether it's fixed text or something shoppers can personalize. The text box defines the boundaries where text can appear, not the size of the text itself. On the canvas, it's represented by a dashed line around the text.
You can customize the font, size, color, alignment, and styling to control how the text looks.
How It Works
When you add a text box to your design, it's personalizable by default.
Shoppers see a text input where they can enter their own text.
As they type, their text appears live in the product preview.
If you offer multiple fonts or colors, shoppers can choose between them.
You can make the text movable so shoppers can reposition or resize the text within the area you define.
You can also make the text fixed, so it appears in the design without being editable by shoppers.
How to add a text box
Open your Design or Template in the Design Studio.
Click Text Box to add a new element.

Each text box has a name you can edit and a unique ID to help you identify it.
Make text fixed or personalizable
By default, every text element you add is personalizable, meaning shoppers can change its content when customizing a product.
If you want to display fixed text that shoppers cannot edit, you can disable personalization for that element.
To make a text element fixed:
Select the text element.
Find the Personalizable setting.
Disable Personalizable Text.

To make the text personalizable again, simply enable the setting.
How to move, resize and transform the text box
You can move, resize, and rotate a text box directly on the canvas.
When you select a text box, a quick-action toolbar appears below it, with shortcuts to duplicate, delete, align, and distribute elements.
For more precise adjustments, expand the Transform toolbox. Use these controls to adjust the text box's position, rotation, size, skew, flip, and layer order.

For detailed instructions on each transformation, see ๐ Transforming an element.
How to style and format the text
Select the text element and expand the Character toolbox to customize its font, size, alignment, spacing, and other formatting options.

Font Option
You can apply one or multiple fonts to a text element.
Select the text element
Expand the Character toolbox
Click to expand the Select a Font list
Select a font from the list

New accounts will just have a couple fonts available. You can easily add as many fonts as you want to your font list.
To learn how to add your own fonts see ๐ Upload custom fonts
Tip
You can add multiple font options to a text element by using a Font Library or clicking + Add font option to select additional fonts.

For detailed instructions, see ๐ Text with multiple font options.
Font Size
Text boxes in Customily have a font size range, meaning you can set a minimum and a maximum font size. This is to allow text to resize when shoppers type something super long (making the text smaller to fit more characters).

We recommend using the Max Size as the size that you want. The Min Size will be the limit of the resizing, to ensure that small texts still look good and are printable, leaving the value that comes by default is a great choice. If you don't want the text to be able to resize at all, you should use the same value on both.
To change the font size:
Select the text element
Expand the Character toolbox
Enter the Max font size in points (pt). You can also set a Min font size if needed.

If the selected font size is too large to fit within the text box, the value will turn red and a warning will appear, indicating that you need to reduce the size.
Tip
Click the eye icon next to the Min or Max font size values to preview it on your design.
Alignment
You can align a text inside the textbox horizontally and vertically.ย
Horizontally: Left, Center, Right, Justified
Vertically: Top, Center, Bottom
Select the text element
Expand the Character toolbox
Select from the dropdown the Horizontal Alignment and the Vertical Alignment.

Tracking and Line Spacing
You can adjust the tracking (character spacing) and/or leading (line spacing) of your text by inputting the values. Both tracking and leading are expressed in %.
Select the text element
Expand the Character toolbox
Enter a value for Tracking or Line Spacing

Automatic Multiline
When a text box has enough height to fit multiple lines, it is multi-line by default. However, in order to jump to the next line, shoppers will have to hit Enter (return). If you want the text to jump to the next line automatically, then you should activate Automatic Multiline. This way, when the text hits the boundaries, a breakpoint will be added automatically.
So for long texts, they will automatically continue to the next line without the shopper having to press the Enter key.
Select the text element
Expand the Character toolbox
Enable Automatic Multiline

Note
If you have a Min and Max font size setup, when reaching the boundaries the text will first resize until it reaches the Min font size. Then it will jump to the next line automatically.
All Caps
By checking All Caps, you'll force whatever text the shopper types into capital letters.
Select the text element
Expand the Character toolbox
Enable All Caps

Vertical Text
By checking Vertical Text, you'll change the text direction.
Select the text element
Expand the Character toolbox
Enable Vertical Text

How to apply color, outlines, and textures
Select the text element and expand the Color toolbox to customize its fill color, stroke, and patterns or textures.

Fill Color
You can apply one or multiple fill colors to a text element. You can assign colors by Hex value, RGB-A, CMYK-A, or by using a color picker. The color chart will change from RGB-A to CMYK-A, according to the color mode of your workspace. The A stands for Alpha, which means you can also add transparency to your text colors!
When setting the fill, you can now choose between different coloring styles:
Solid
Apply a single color to the entire text.

Gradient
Blend two or more colors smoothly across the text.

Alternating colors
Apply different colors to letters in a repeating sequence.

To change the fill color:
Select the text box.
Expand the Color toolbox.
Click the color swatch or pencil icon to open the color editor.
Choose a coloring style: Solid, Gradient, or Alternating.
Select a color using the color picker, or enter a HEX, RGB-A, or CMYK-A value (depending on your design's color mode).
Click Apply.

Tip
You can add multiple color options to a text element by using a Color Library or clicking +Add color option to select additional colors.

For detailed instructions, see ๐ Text with multiple color options
Stroke
You can apply a colored stroke to the text element, this can be a different color from the fill color. The stroke will apply to the text always, so if you have multiple font options and multiple color options, the stroke will apply to all of them.
To add a stroke:
Select the text element.
Expand the Color toolbox.
Under Stroke, click Add Stroke.
Adjust the stroke width and choose its color. You can add multiple colors if needed.

Tip
You can add multiple color options to the stroke by using a Color Library or clicking +Add color option to select additional colors.

For detailed instructions, see ๐ Text with multiple color options
Textures
You can enhance your text with textures, giving it unique visual effects like metallic finishes, watercolor fills, glitter, or fabric looks.
To apply a texture:
Select the text element
Expand the Color toolbox
Choose a pre-defined pattern from the Customily library, or upload your own image.
Adjust the scale of the pattern to control how it appears within the letters.

Tip
If you use a transparent PNG as your texture, the selected text color will show through behind the pattern. This is great for effects like metallic foil, brushed metal, or glitter. Customily comes with several patterns ready to use as textures.ย

How to apply a shadow
You can add a shadow to a text element to create depth, contrast, or a soft glow effect.
Choose between two shadow styles:
Solid shadow: Creates a sharp, defined shadow behind the text.
Blurred shadow: Creates a softer shadow with adjustable blur, which can also be used to create a glow effect.

To apply a shadow:
Select the text element.
Expand the Shadow toolbox.
Choose between a solid or blurred shadow.
Click the color swatch to select the shadow color.
Adjust the Offset and Angle to position the shadow.
If using a blurred shadow, adjust the Blur slider to control its softness.
To remove a shadow, click the currently selected shadow style again to deselect it.

Tip
You can add multiple color options to the shadow by using a Color Library or clicking +Add color option to select additional colors.

For detailed instructions, see ๐ Text with multiple color options
Advanced text settings
Select the text element and expand the Advanced toolbox to configure additional text behaviors, including fixed words and symbols, text masks, cutouts, and date formatting.

Add fixed words and symbols
Use these settings to add text or symbols that appear automatically alongside the text entered by the shopper. These additions stay fixed and cannot be edited by the shopper.
Prefix
Adds text or symbols before the personalized text. For example, entering
Est.displays Est. 1985 when the shopper enters "1985".
Suffix
Adds text or symbols after the personalized text. For example, entering
Familydisplays Johnson Family when the shopper enters "Johnson".
Between Characters
Adds a character or symbol between each letter. For example, entering
ยทdisplays JยทOยทHยทN instead of "JOHN".
Between Words
Adds a character or symbol between words. For example, entering โฅ displays John โฅ Smith instead of "John Smith".
To add fixed words or symbols:
Select the text element
Expand the Advanced toolbox
Enter the text or symbol in the corresponding field.

Allow Movable Text
Enable Allow moving text to let shoppers move and resize their personalized text within a defined area. This is useful when you want to give shoppers more freedom to position their text.
Note
This setting is only available when creating or editing Templates manually, not when creating Designs.
To allow moving text:
Select the text element
Expand the Advanced toolbox
Enable Allow moving text.
The text box will turn red, indicating the area where shoppers can move their text.
The text's current position will be its initial position in the preview. You can change this using the Adjust Text Position button.

Tip
The text box defines the area where shoppers can move their text. To make this area larger, resize the text box on the canvas or using the Transform toolbox.
To test it, double-click the text box and drag the text to a different position.
Text Autofill
Use Autofilled to automatically populate a text element with an order number or file name.
This is useful when you want to include order-specific information in your production file without requiring shoppers to enter it themselves. Autofilled text appears only in the print file. Shoppers cannot see or edit it during customization.
Note
This setting is only available when creating or editing Templates manually, not when creating Designs.
To enable Autofilled:
Select the text element.
Expand the Advanced toolbox.
Enable Autofilled.
Under Autofilled Values, select Order Number or File Name.

Use text as mask
Use this setting to fill text with an image placed behind it. The image will only be visible inside the letters, creating effects such as photo-filled names or messages.
To use text as a mask:
Add an image layer beneath the text layer. This can be an image upload or a dynamic image.
Select the text element.
Expand the Advanced toolbox.
Enable Use as Mask.

Note
Make sure the image behind the text is at least as large as the text box. If the image is smaller, parts of the text may appear empty because the image doesn't cover the entire text.
Text layers used as masks are identified by a mask icon in the Layers panel.
Images being masked also have their own indicator.
Use text as a cutout
Use Use as Cutout to remove the shape of the text from an image or element behind it, creating a transparent area in the shape of the letters.
This is especially useful for creating cutout products, such as personalized metal signs, where the letters need to be cut out of the material.
Unlike Use as Mask, which displays an image inside the text, Use as Cutout creates a transparent opening where the text appears.
To use text as a cutout:
Add the text element over the image or element you want to cut out.
Select the text element.
Expand the Advanced toolbox.
Enable Use as Cutout.

Text layers used as masks are identified by a cutout icon in the Layers panel.

Images being cut also have their own indicator.
Date format
Use Date format to choose how a shopper's selected date appears in a text box.
This setting is used when a Date Picker option is connected to a text element, allowing shoppers to personalize products with dates such as birthdays, anniversaries, or other special occasions.
To set the date format:
Select the text element connected to the Date Picker.
Expand the Advanced toolbox.
Enter your preferred format in the Date format field.
To learn how to connect a Date Picker to a text element, see ๐ Date Picker
How to create a repeating text pattern
Use the Pattern toolbox to repeat a text element across your design. This is useful for creating repeating names, words, or decorative text patterns.

Note
This setting is only available when creating or editing Templates manually, not when creating Designs.
To create a pattern
Select the text element you want to repeat.
Expand the Pattern toolbox.
Click Create Pattern from Element.
Adjust the pattern using the available settings:
Spacing โ Horizontal and Vertical: Control the distance between repeated elements.
Offset โ Horizontal and Vertical: Adjust the positioning of the repeated elements.
Click Refresh to Fill Page to regenerate the pattern after making changes to the original element, such as resizing it.

To edit or remove a pattern
Creating a pattern generates multiple duplicated elements, each on its own layer. These duplicates are permanently locked and cannot be unlocked or edited individually.
All duplicates remain linked to the original text element. Any changes you make to the original, including its text, styling, or position, also apply to the duplicates.
Moving the original element moves the entire pattern. Clicking Refresh to Fill Page regenerates the pattern and returns the original element to the center of the page.
To remove the pattern, click Remove in the Pattern toolbox. This deletes all duplicated elements while keeping the original text element intact.
Test how the shopper experience will look
While configuring your text box, enter sample text in Type to try the text box to see how it looks in your design.
This text is only for testing. It won't be saved or visible to your shoppers unless Personalizable text is disabled.

Tip
If you type text and you don't see anything, go check your font size. It is because your font is too big for the size of your textbox, so the text doesn't fit.ย You can also resize the text box and make it taller until you start seeing the text.