How Customily works

Last updated: October 13, 2026

Customily is a product personalization platform that helps you create and sell personalized products in your online store.

With Customily, you can offer customers personalization options, show them a live preview of their choices, and automatically generate print-ready files for every personalized order.

Whether you work with a print-on-demand (POD) provider or produce your own products, Customily helps you manage the personalization process from design to production.

From design to fulfillment

Here's how the personalization process works, from setting up your products to fulfilling customer orders.

Create your personalized products

With Customily, you can create personalizable designs and apply them to new products or products already in your store.

Your designs can include text, images, clipart, and other elements that customers can personalize. You can offer a wide range of customization options, such as adding names or messages, choosing fonts and colors, selecting artwork, or uploading their own photos.

You can create your designs from scratch or use ready-made designs from Customily's Design Library to get started faster.

Let customers personalize their products

When customers visit your store, they can choose their personalization options and see the results instantly on a live product preview.

This allows them to see how their personalized product will look before placing an order.

Generate production files automatically

When a customer places an order, Customily automatically generates a production file containing their personalized design.

These files can be used for a wide range of production methods, including printing, engraving, embroidery, laser cutting, and more.

Each file follows the dimensions, format, and other production specifications configured for the product, so you don't have to manually prepare a new file for every order.

Fulfill your orders

Once the production file is ready, you can fulfill the order in different ways:

  • Integrated POD providers: Connect your products to supported print-on-demand providers to automatically send orders and production files for fulfillment.

  • Your own production or other providers: Access the personalized production files in Customily to fulfill orders yourself or send them to your preferred production partner.

This gives you the flexibility to sell personalized products using different production methods.